FAQs
The UPS Store: Multiple, wide-ranging services. UPS Access Point: Drop-off or pickup at local businesses. UPS Drop Boxes: For 24/7 drop-off. UPS Customer Centers: On-site UPS operating facility.
What is the difference between UPS customer center and store? ›
What is the difference between a UPS Customer Center and The UPS Store®? A UPS Customer Center is a UPS-owned and staffed shipping location equipped to assist you with any UPS international, air or ground package shipment.
How many locations does the UPS Store have? ›
There are more than 5,500 independently owned The UPS Store® locations in the U.S. and Canada, providing convenient and value-added business services to the small-office/home-office (SOHO) market, corporate “road warriors,” and consumers.
Can I drop off a UPS package at my local post office? ›
You cannot drop off a UPS package at a USPS station. Nor can you ask USPS pickup for a UPS package. You can only use USPS pick-up or stations for products being shipped via US Postal Service. United Parcel Service is NOT the same as US Postal Service.
What does access point location mean for UPS? ›
A UPS Access Point® is a local business that acts as a secure pickup and drop-off location for UPS packages. These UPS-affiliated businesses include grocery stores, gas stations, and other retailers. The location itself is a touchscreen kiosk inside the business accompanied by a stand of secure lockers.
Can you drop off packages at UPS Access locations? ›
Not only can customers pick up and drop off pre-packaged, pre-labeled shipments, but our location also allows customers to pick up shipments that have been shipped directly or redirected to a UPS Access Point®.
Who is UPS biggest customer? ›
UPS' “top five decliners” included its top customer, Amazon, which has continued to decrease its delivery activity with UPS as part of a mutually agreed reduction in volume.
What is the difference between UPS and USPS store? ›
What is the difference between UPS and USPS? Generally, UPS specializes in shipping large packages worldwide, whereas USPS concentrates on shipping mail and smaller packages cost-effectively. It is common to get confused between UPS and USPS.
What is the difference between UPS and USPS? ›
UPS Ground is generally favored when shipping heavy items over long distances, where its network and logistics yield a consistent service. USPS, while having a strong presence for last-mile delivery due to its government-operated structure, is seen as less predictable, which may affect its perceived speed.
Who owns The UPS Store? ›
United Parcel Service, Inc. is an American multinational shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company specializing in telegraphs, UPS has grown to become a Fortune 500 company and one of the world's largest shipping couriers.
WikipediaThe UPS Store® concept was introduced in 1980 as Mail Boxes Etc. ® - a convenient alternative to the post office. Throughout its evolution, it has continued to define and lead the business services category it created. In 2001, UPS® acquired Mail Boxes Etc., Inc.
Is UPS or FedEx cheaper? ›
Takeaway: FedEx shipping provides cheaper rates if you are paying the retail price when sending a small package at shorter distances. If you use Easyship, UPS will have a better rate.
Can I put a UPS package in a USPS mailbox? ›
No. Mailboxes are for USPS, not UPS. You need to either schedule a pickup, take it to a drop box, or take it to a physical UPS location.
Can someone else pick up my UPS package? ›
Can someone else pick up my package from UPS on my behalf? Answer: Yes, someone else can pick up your package from UPS as long as they have a valid government-issued photo ID and a signed authorization letter from you.
Will UPS package my return item? ›
Through the Group Ship® program, a The UPS Store client can direct its customers to bring eligible return items to The UPS Store locations without a box or label and The UPS Store will process, pack, and ship the items to a designated location.
Is UPS Access Point the same as UPS? ›
Definition and Purpose: A UPS Access Point is essentially a local business, like a grocery store, gas station, or convenience store, that partners with UPS to provide a secure location for dropping off and picking up packages.
How often do UPS collect from access points? ›
Transit times
This is a 1-2 day service. Most parcels take just 1 working day to be delivered. Each UPS Access Point™ has a daily collection from UPS (excluding weekends). The collection time for each UPS Access Point™ can be found here.
Is the UPS store different from USPS? ›
UPS stores are separate entities from the USPS, and they primarily handle packages and services related to UPS shipments. USPS and UPS are different shipping carriers with their own networks and facilities.
